Privacy Policy

This policy applies between you, the user of this website and Finvoice Inc., the owner and operator of this website https://finvoice.ca. Finvoice values the privacy of your information and this policy outlines our practices regarding the collection, use, and disclosure of any data collected from you or provided by you in relation to your use of the website. We advise you to read this policy carefully.

Scope of this privacy policy

Finvoice Inc. is a Canadian company based in Quebec and as such, we comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and any other applicable Canadian privacy laws.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

Protection of Customer data

In line with our commitment to safeguarding your privacy, Finvoice Inc. implements a dedicated measure to ensure the confidentiality of invoices shared with us for processing. We want to assure our customers that unless expressly instructed otherwise, all invoices provided to us will be held in strict confidence.

Customer Invoice Confidentiality

1. Non-DisclosureFinvoice Inc. does not share, disclose, or disseminate any invoices submitted for processing to any external parties without explicit consent from the customer.
2. Express Authorization: We understand the sensitivity of financial and business data contained in invoices. Therefore, we affirm that unless expressly authorized by the customer for specific purposes, such as troubleshooting or technical support, customer invoices will remain confidential within the Finvoice platform.
3. Internal Access Controls: Access to customer invoices within Finvoice Inc. is restricted to authorized personnel who require such access to fulfill their duties. Our internal access controls are designed to ensure that only individuals with a legitimate need can view or handle customer invoices.

Data collected

We collect personal information from you when you create an account, such as your name, email address, phone number, company name, and billing address. We may also collect information about your preferences and behavior on the website. This information is used to provide the service to you and to improve our service offering. We do not store credit card information and do not share financial data with any third-party.

We use cookies to improve your website experience, for more information about cookies, please refer to our cookie policy. We retain your data for as long as necessary to provide the service to you, unless you request for your data to be deleted.

Our use of Data

We may share your data with third-party service providers, such as payment processors or shipping companies, to complete transactions and provide customer service. We may also disclose personal information to government authorities or other organizations as required by law. We take appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

You have the right to review and update your personal information, and to opt-out of receiving promotional emails. If you have any questions or concerns about our privacy policy, please contact us at support@finvoice.ca

Security

Data security is of great importance to Finvoice Inc. and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavor to do our best to protect your personal Data. However, transmission of information over the internet is not always perfectly secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.